Professional on-site calibration, programming and diagnostic services in NJ
732-469-4671
A little history...
Founded in 2006, Somerset Mobile Diagnostics provides on-site diagnostics, automotive computer programming and mobile ADAS calibrations to collision repair and mechanical repair shops across central NJ. We have earned a reputation for providing quick, accurate and professional results with a guarantee that provides very little risk to our clients. If we can't complete the service or confidently diagnose the problem, there is no charge of any kind. There are no hourly charges either. We charge a flat rate for every service we provide so you know exactly what the cost will be before we arrive.
Somerset Mobile Diagnostics initially serviced mechanical repair shops in Somerset County and worked tirelessly to create a solid reputation for mobile automotive diagnostics. As an owner/operator I was one of the first mobile auto diagnostic technicians in the state of NJ. Word of mouth spread quickly and my abilities as a professional technician that could solve the most challenging problems helped to grow the company faster then I expected. I was quickly stretched to the limits of what could be accomplished in any given day.
As automotive technology advanced, so did the need for factory scan tools and expensive diagnostic equipment. Programming of automotive computers was becoming commonplace and advanced safety features were beginning to appear. I made the investment into a few factory scan tools and began servicing several local collision repair shops. The OEM scan tools allowed me to provide them with an alternative to sending their cars back to the dealership for programming and calibrations. As my reputation grew along with the work load, I invested back into the company by purchasing more equipment and factory scan tools which allow me to service a broader range of cars. My turn around time quickly reached unacceptable limits. Drastic changes to my service area and an intense focus on specialized services were required to keep the business sustainable and reduce turn around times to an acceptable level.
Today Somerset Mobile Diagnostics has expanded to 2 vehicle on the road and an entire arsenal of OEM scan tools and factory diagnostic equipment. We service many collision repair and mechanical repair shops across central New Jersey. We specialize in mobile ADAS calibrations, pre and post repair inspections, on-site diagnostics and automotive computer programming. Our turn around time is usually 1 day and sometimes even less.
There is a major difference in the service you will receive from a smaller mobile diagnostic company like ours. Online scan service companies are certainly cheaper however the quality of the experience is based solely on the ability of the employee on the other end of the phone. As most shops have found out first hand, these services tends to be very hit or miss and leave a lot to be desired. Insurance companies tend to push for these services due to the low price but online services do not provide the same quality or experience that a good on-site diagnostics company can offer.
Our pre and post scan inspections involve a complete inspection of the vehicle, not just a quick check for trouble codes. We can locate hidden problems and alert the shop about required calibration procedures based on the actual damage and expected repair process to the vehicle. There are no surprises or unexpected supplements. The are several inherent issues with using an over the internet scanning company, which is why we differentiate our service as pre and post repair inspections, rather then pre and post repair scans. Most position statements call for both a diagnostic scan and inspection of vehicle electronics to ensure the vehicle is properly repaired. By nature, it is impossible for an online company to perform an inspection on a vehicle that has been repaired after a collision. They can only check for codes and make vague suggestions about possible calibrations. This is much different than an on-site technician testing and visually inspecting for problems and concerns.
Communication is top notch before, during and after every vehicle we service. You will always be speaking directly with the owner and I take great care to make sure each client is completely satisfied with our service. Questions about a vehicle, calibration, service procedure or repair requirement? Many questions and concerns can be addressed with a quick phone call at no cost.
All ADAS calibrations are performed by qualified, trained professionals with experience that grows every day. Many times a calibration can fail with no information from the tool as to why. Without lots of first hand experience performing calibrations and knowledge of how these systems operate, the average technician is in for a difficult time resolving the problem. These services are not as easy as it is sometimes portrayed. In addition, targets can be placed in an entirely wrong position and still have a successful calibration result. This leaves the car with an advanced safety feature that does not function properly and shows no warning lights or fault codes. The vehicle owner will only realize something is wrong when the safety system does not function in a potentially dangerous situation. The liability of servicing these systems can be huge!
Our attention to detail and the personal service provided is second to none. We are usually available on short notice and any issues are resolved quickly without excuses. We use OEM scan tools, factory ADAS calibration equipment, OEM service information and follow manufacturer guidelines explicitly.
Call us today for more information or to schedule a visit. Let us show you why we have earned the reputation as one of NJ's best mobile diagnostic and programming companies.